FAQ
Q. What type of therapy do you provide?
A. We provide individual trauma informed psychotherapy as well as couples therapy in some cases. We work together with you to create a treatment plan that focuses on healing and recovery. This means that we often use multiple types of interventions. Depending on your goals, we may use mindfulness, EMDR, and somatic interventions across the course of treatment. Research has shown the number one predictor of positive outcomes in psychotherapy is a positive therapeutic alliance between you and your therapist, so relationship matters the most.
It is also important to note that in trauma therapy, we may spend a significant amount of time in the assessment phase of therapy. This means that we will be “getting to know” each other for the first few sessions.
Q. Do you treat childen?
A. Not at this time. We are happy to provide a referral to another provider.
Q. What insurances do you take?
A. Tricare West (Active Duty & Retired), US Family Health Plan, Veteran’s Choice Program/PC3, Regence Blue Cross Blue Shield, Premera Blue Cross Blue Shield, Aetna, Cigna, Medicare, & Optum/United Behavioral Health.
I am not accepting any Medicaid, community health plans, or Apple Care plans. Medicare and Medicaid are often confused with one another. Medicaid is a block grant given to states to dispense to lower income individuals. Medicare is for persons 65 years or older and for persons with disabilities.
Q. Do I need a referral for mental health care?
A. It depends on your insurance, but in most cases, as long as you select a network provider you do not need a referral for mental health treatment. It is best to check with your insurance to be sure. Active duty service members who wish to use TRICARE for payment of therapy will need an approval from the Naval Clinic. Please call or contact me if this is the case and we can work together on that.
Q. What are your out of pocket (Cash) rates?
A. The cash rate for regular therapy is $135 per session.
Q.What is the No show policy?
A. The client is responsible for the no show fee of $50 that your insurance does not cover. If you cannot make your appointment for any reason, it is your responsibility to contact us. You can call, log onto the client portal and cancel or send a message; you can also send an email or text. The Facebook page for Rising Phoenix Wellness Center also accepts messages.
You will receive reminders via text, voice call, and an email two days prior to your appointment. You can cancel your session in response to any of these automated messages as well. For every confirmed appointment, you will also receive an email notification that reflects the appointment confirmation. Please contact us if you think you have an appointment, but did not receive a confirmation.